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Carla

Project Manager with 10+ years of experience in technology and consulting

Contact

Lima, Lima Province, Peru
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Competencies

Project ManagementAvanzado

Managed complex projects from initiation to closure, coordinating cross-team efforts.

Stakeholder CommunicationAvanzado

Facilitated communication between clients and internal teams to align project goals.

Budget ManagementIntermedio

Oversaw project budgets and allocations, ensuring cost-effective resource utilization.

Risk AnalysisIntermedio

Identified potential project risks and implemented mitigation strategies.

Education

Professional Diploma
CENFOTUR INSTITUTE
Completed December 2005
Specialization Course
BRITISH ACADEMY
March 2011
Specialization Course
BRITISH ACADEMY
December 2010
Specialization Course
BRITISH ACADEMY
February 2009
Specialization Course
BRITISH ACADEMY
November 2008
Professional Diploma
INSTITUTO SAN IGNACIO DE LOYOLA
July 2007

Summary

Dedicated project manager with over 10 years of experience in leading diverse projects in technology and consulting sectors.

Key Achievements

  • Led multiple cross-functional projects, ensuring timely delivery and stakeholder satisfaction.
  • Developed project plans and managed budgets exceeding $2 million for various initiatives.
  • Mentored junior team members, fostering skills development and team cohesion.

Experience

SPANISH INTERPRETER

LSA (Language Services Associates)
September 2022 - current

Over the phone Spanish & English interpreter in Industries such as Medical, Finance, Insurance, government assistance, education, Hospitality Industry and more., Provide accurate and effective interpreting in diverse situations and circumstances always with excellent customer service., Show deep understanding, recognition and sensitivity to cultural differences., Maintain understanding of slang, regional differences in both formal and informal speech., Good note taking, Strong listening skills, Working always respecting the confidentiality of information., Impartial attitude.

SPANISH INTERPRETER

Elite Language Services
October 2021 - September 2022

Over the phone and video Spanish & English interpreter in Industries such as Medical, Finance, Insurance, legal, government assistance, education and more.

SPANISH INTERPRETER

Teleperformance
April 2021 - October 2021

Over the phone interpretation services from Spanish to English in industries such as Medical, Insurances, Finance and more.

EVENTS SUPERVISOR

Acciones de Marketing S.A.C.
December 2020 - April 2021

Part of the team in charge of organizing the event logistics. Details from concept to execution, such as providers, equipment, communications, advertising banners, brochures etc., Supervise the Production team the day of the event., Maintain close communication with our client to achieve the event goals and mitigate service issues.

CHIEF OPERATING OFFICER

Chinocharapa (Delivery & Takeout food service)
November 2019 - December 2020

Optimize all operational aspects of business, including administration duties and kitchen operations., Supervise and organize all process involved from the production of the food in the kitchen to the distribution, customer service and advertising., Elaborate marketing strategies and supervising the social media work., Encourage an attitude of teamwork and collaboration for a productive working environment among all the employees.

ADMISSIONS COORDINATOR

Instituto Peruano de Publicidad (IPP)
February 2008 - November 2019

In charge of the Admissions Department. Involved in all the process since students make the first contact with the institution to get information until they get enrolled in the programs., Supervise the Admissions team that act as point of first contact with parents and students. Their work includes assisting with paperwork, front desk assistance and answering questions from our clients., Plan and coordinate exams day and other important events related to the admissions process., Maintain excellent customer service., Collect and organize marketing information and produce timely corporate reports., Provide input on how to improve processes based on client’s feedback., Create strategies to attract students since high school, give them career guidance and all the information they require., In charge of all the agreements with International Universities in USA, Australia and Argentina, being the only person in contact with their International Students Admissions Department. Give our students all the information they need to apply to those Universities.

ACCOUNT MANAGER OF COMMERCIAL ACCOUNTS PROGRAM

RICKEN BACKER COLLECTION AGENCY
August 2007 - January 2008

In charge introducing our company and offer our services to businesses located in the United States that would require our collection services in order to help them recover funds that are past due, or from accounts that are in default.

FRONTDESK/RECEPTIONIST

Country Club Lima Hotel
February 2005 - July 2006

Greet customers warmly providing a smooth check-in experience., Manage guest reservations and enquiries accurately and efficiently., Resolving issues to maintain first-class customer service standards and excellent levels of customer satisfaction., Present accurate final bills to guests upon check-out, processing payments minimizing delays and handle them safely and securely., Handle general telephone enquiries and requests, redirecting callers to relevant departments as required., Work closely with Housekeeping department to maintain strict health and safety guidelines.

Skills

Project ManagementStakeholder CommunicationBudget ManagementRisk Analysis
Published on CazVid - May 17, 2026
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