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Carlos
Customer Service Representative with 10+ years in BPO and call centers
Video resume
Customer service representative
Provide customer service, solve any issues or concerns related to the products.
Contact
Barranquilla, Atlántico, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support and issue resolution across various companies and platforms.
Communication SkillsAdvanced
Effectively communicated with customers to address concerns and improve satisfaction.
Problem SolvingIntermediate
Resolved customer issues related to products and services, ensuring positive outcomes.
MultitaskingIntermediate
Handled multiple inquiries efficiently in fast-paced customer service environments.
Summary
Experienced customer service representative with over 10 years of providing support in BPO and call centers for major clients including telecom, airline, and wearable technology companies.
Key Achievements
- Worked for well-known companies such as AT&T, Avianca Airlines, Fitbit, and SmartWatch
- Gained extensive experience in resolving customer issues and concerns in a high-volume call center environment
- Developed strong communication and problem-solving skills through diverse customer interactions
Skills
Customer ServiceCommunication SkillsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025