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Carlos

Trucking Owner Operator

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Ecatepec de Morelos, México, Mexico
Available on CazVid
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Competencies

Sales StrategyAdvanced

Designed and implemented sales strategies that improved team performance and sales target achievement.

Team LeadershipAdvanced

Supervised and coached sales agents, fostering collaboration and performance development.

Customer Relationship ManagementIntermediate

Built and maintained strong client relationships, leading to repeat business and referrals.

Operations ManagementIntermediate

Managed daily business activities in trucking, overseeing logistics, maintenance, and service quality.

Education

GED (high school)
Union County College NJ
Completed 2002
ESL
Union County College
Completed 2021

Languages

SpanishNativo
EnglishAdvnced C1

Summary

Results-driven sales supervisor with over 5 years of experience in sales coaching, team development, and operational oversight across financial and hospitality industries. Skilled in strategic planning, training, and process optimization to achieve and surpass goals.

Key Achievements

  • Developed training materials and workshops resulting in smoother onboarding and improved team performance at One Park Financial and Arrivia Mexico.
  • Led sales teams to consistently achieve 90%-120% of monthly targets through coaching and strategic process improvements.
  • Managed day-to-day operations of own trucking business, maintaining strong client relationships and ensuring timely service delivery.

Experience

Op. Sales Supervisor

One Park Financial
November 2024 - February 2026

Successfully developed and coach sales agents to achieve targets and meet KPIs, reaching up to 90% performance efficiency and 90% to 110% on monthly team goals., Oversaw the full sales cycle, from lead intake and customer profiling analysis to deal closing and service delivery, all this using CRMs...

Op. Sales Supervisor

Arrivia Mexico
September 2022 - November 2024

Successfully developed and coach sales agents to achieve targets and meet KPIs, reaching up to 90% to 120% on monthly goals., Led regular knowledge-sharing sessions to strengthen collaboration, foster innovative thinking, and enhance overall team performance within a dynamic work environment.,...

Trucking Owner Operator

Atlantic Star Trucking
03/2010 - 09/2015

Managed day-to-day business operations by supervising my 3 own trucks and drivers on under my payroll., Developed and maintained strong relationships with clients, resulting in repeat business and referrals., Oversaw daily operations, ensuring all services were completed on time and conducted...

Op Sales and Service Manager

Olive Garden Restaurant
February 2005 - January 2011

Enhanced customer satisfaction by providing attentive service and anticipating guest needs., Contributed to meet sales and waste goals to increase company's revenue., Enhanced product knowledge to increase sales by upselling wine selection, menu items and promoting daily specials., Ensured...

Skills

Sales StrategyTeam LeadershipCustomer Relationship ManagementOperations Management
Published on CazVid - May 17, 2026
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