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Carlos

Customer service representative

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Detroit, Michigan, United States
Available on CazVid
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Competencies

Project ManagementAvanzado

Overseeing project planning, execution, and delivery within scope, time, and budget constraints.

Construction SafetyAvanzado

Developing and implementing safety procedures to comply with industry standards.

Team LeadershipIntermedio

Managing and motivating project teams to achieve project milestones effectively.

Budgeting & Cost ControlIntermedio

Preparing budgets, monitoring expenses, and optimizing resource allocation.

Education

High School Diploma
Adrian High School
Jackson Community College
University of Phoenix (Axia college)

Summary

Experienced project manager specializing in construction with a strong background in safety, team coordination, and project delivery.

Key Achievements

  • Led multiple construction projects from initiation to completion, ensuring on-time delivery.
  • Managed project teams of up to 50 members, coordinating cross-functional tasks.
  • Implemented safety protocols resulting in a 20% reduction in workplace incidents.

Experience

Customer service representative

Xerox ACS
08/2012 - 10/2015

Create orders for customers, Investigate damaged packages

Customer service rep

Conduent
03/2017 - 10/2023

Sales and reservations for cruises and flights, Emergency team for Cruises

Customer Service Representative

AMBS Call Center
06/2004 - current

Take calls from customers, Send messages to medical facilities

Skills

Project ManagementConstruction SafetyTeam LeadershipBudgeting & Cost Control
Published on CazVid - May 17, 2026
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