Carlos - Customer Service Agent with Bilingual Skills in Support

Guadalajara i Jalisco, Jalisco, MexicoRemoteen

Provided excellent customer care through effective communication and support.

Collaborated with colleagues to share best practices for handling difficult customer interactions.

Published on CazVidVideo interview availableOpen to remote

Summary

Enthusiastic bilingual customer service agent dedicated to providing exceptional support and fostering collaborative work environments.

Fostered a supportive work environment promoting team collaboration and professionalism.

Customer ServiceAdvanced

Applied customer service protocols to ensure client satisfaction and issue resolution.

Bilingual CommunicationAdvanced

Utilized bilingual skills to assist a diverse customer base effectively.

Team CollaborationIntermediate

Worked with colleagues to share best practices and improve support strategies.

Conflict ResolutionIntermediate

Handled difficult customer interactions to de-escalate and resolve issues.

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