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Carlos None Cruz's avatar
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Carlos None Cruz

Tegucigalpa, Francisco Morazán Department, Honduras

Customer Support & Sales with 4+ years of client relationship expertise

  • Converted prospects into loyal customers through effective product demonstrations at Knoah Solutions.
  • Enhanced customer retention and increased referrals by maintaining strong customer relationships.
  • Provided immediate solutions and built relationships to resolve complaints and compliments effectively.
Customer Support
Advanced
Handled customer interactions including complaints and inquiries, demonstrating problem-solving and empathy.
Sales & Product Demonstration
Intermediate
Converted prospects into customers by effectively demonstrating product features at Knoah Solutions.
Relationship Management
Advanced
Built and maintained relationships to foster customer loyalty and generate referrals.
Communication & Empathy
Advanced
Provided immediate assistance and showed empathy to address customer issues effectively.
Time Management & Responsibility
Intermediate
Managed tasks efficiently to meet commitments and ensure timely customer support.

Languages

Spanish
Native
English
Advance
See Full Skillset on CazVid
2021 - 2023
Customer Support Representative and Sales Agent
Knoah Solutions
Demonstrated product features effectively, converting prospects into loyal customers., Maintained customer relationships, leading to increased repeat business and generating valuable referrals., Building relationships and providing immediate solutions with any complaint customers may have., Being a problem-solving worker by providing assistance and showing empathy with any type of situation.
2023 - 2024
Customer Support Representative (Complaints and Compliments department)
Ibex Global
View Complete Work History
🎓
Kingsville School
Bachelor of Science and Humanities
Completed June 2020
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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