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Carlos
Business administration
Video resume
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Competencies
Provided customer service and sales support, ensuring customer satisfaction and engagement.
Coordinated projects and managed workflows to facilitate business operations.
Directed sales activities as a Car Sales Manager and Sales Agent, boosting revenue and customer acquisition.
Managed dispatching as an executive dispatcher, recognized for efficiency at BriteLift Chicago.
Performed commercial analysis to support business decision-making processes.
Education
Summary
Experienced business professional with over 8 years across sales, dispatching, analysis, and project coordination, recognized for operational efficiency and diverse industry knowledge.
Key Achievements
- Named the top executive dispatcher at BriteLift Chicago for efficiency
- Held multiple roles including Car Sales Manager, Commercial Analyst, and Project Coordinator
- Accumulated over eight years of professional experience across sales, customer service, and operations
Experience
Virtual Assistant Document Management and Administrative Support
Organized and structured folder documents on SharePoint to ensure easy access and retrieval of information., Created Letters of Protection for clients, ensuring all relevant details were accurately captured and documented., Conducted audits of closed customer files to verify compliance and completeness of documentation., Facilitated the timely distribution of Letters of Protection via email, ensuring proper communication with providers.
Data entry project WFH
Input and update data into databases, spreadsheets, or designated software systems accurately and efficiently., Review and verify source documents for accuracy before data entry., Organize and maintain digital files and records to ensure easy access and retrieval., Identify and rectify data discrepancies or inconsistencies., Adhere to project deadlines and maintain a high standard of quality in all data entries., Collaborate with team members as needed to streamline processes and resolve issues.
Customer service and Dispatcher specialist
Aguilar Solutions
The test acted to assess the patient's hereditary risk for possible cancers and the PGX test to determine if the patient is taking the correct medication, dosage. Testing through Medicare.
Customer Service and Sales Agent
Monthly, annual contract renewal and Customer service.
Business Analyst
Effectiveness of the products . Analysis and Treatment, Application of product discounts, Registration of the product, Section on Comparative Analysis of Insurance Periods, Development of Sku s sales report for Department and Category
Project coordinator
Coordination of schedule and implementation of project development activities , to achieve the assigned results., Develop work schedules and determine project assignments, Product logistics for the project, Client Management Portfolio and Providers, Monitoring and implementation of activities assigned, Ad words campaign structure.
Operations Manager - Transport Operations Manager
Commercial operation of cars and parts thereof with their quality control activities such as automotive diagnostics and management, sales and customer service., Analysis of invoicing, purchases, costs and inventory., Activities according to the laws, policies, rules and controls governing the administrative area attend, control and perform activities for the customer and summarize relevant invoices. Car monitoring and control tests.