This is my profileContact via CazVidCarlos
Data Analyst with 5 years of experience in market research
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Competencies
Applied statistical techniques to interpret complex datasets and inform strategic decisions.
Utilized SQL for querying and managing large databases to extract relevant information.
Created dashboards and reports to present findings to stakeholders using tools like Tableau.
Conducted research to identify industry trends and customer preferences for strategic planning.
Education
Summary
Experienced data analyst specializing in translating data into actionable insights for business growth.
Key Achievements
- Led the development of a customer segmentation model that improved targeted marketing efforts.
- Streamlined data collection processes, reducing reporting time by 30%.
- Collaborated with cross-functional teams to deliver actionable insights for product development.
Experience
Vacation Guide
Reservations and Timeshare exchanges, Provided members with accommodations based on their needs, wants, and interests, Persuasive in making transactions for membership renewals
Reservation Specialist
Received incoming calls from Marriott clients to make reservations, cancellations, changes, or check availability, Handled payment procedures with credit and debit cards
Roadside Assistance Provider
Provided roadside assistance for customers with Allstate insurance, Connected with towing companies to get service for customers
Collections Agent
Helped auto dealerships in the U.S. with collections, Adapted to different customer situations to make the best decisions for the company
Sales Commission Agent
Qualified couples for time share presentations, Provided discounts on tours to encourage attendance at presentations