Experienced supervisor and virtual assistant with a law and software engineering background, skilled in logistics, claims management, and administrative support, with over 3 years of remote and on-site experience.
Experience coordinating and supervising dispatch operations across North American markets.
Proficient in managing schedules, emails, and administrative tasks supporting executives and teams.
Managed property damage claims with insurance companies, ensuring proper documentation and follow-up.
Strong ability to communicate effectively with drivers, customers, and internal teams in high-pressure situations.
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Experience working with North American and Colombian markets, adapting communication as necessary.
