Carlos

Logistics and Service Supervisor

Coordinate routes, pickups, and deliveries to ensure the best routing efficiency.. Analyzes and reports on operational activities, routing efficiency, and weekly pickups or deliveries.. Manage the reports of red stops on the route and ensure services that are not done for any reason are reported to the customer.. Customer Service Support, responding to inquiries and resolving issues promptly.. Built strong relationship with customer to foster loyalty.. Staff supervision, Provide coaching and feedback to improve performance.. Encourage teamwork and cooperation among team members.. Coordinate with the warehouse to ensure timely order fulfillment.

Vendor Manager

Lead the Vendor Identification, Selection, and Onboarding Process. Foster strong vendor relationships to ensure optimal performance.. Vendor Database Management. Rate and Contract Negotiation. Compliance and Quality Assurance. Reporting and Analytics. Market Research and Trend Analysis. Conflict Resolution

Administrative Assistant

Provide guidance and instruction to the working group about customer service.. Provide coaching, review QA reports, Check staffing compliance in real-time, and review staffing outlook to make decisions in real-time.. Check the attendance, send corrections, and review payroll, bonuses, and metrics.. Quality assurance.. Process Improvement.

Customer Service Supervisor