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Carlos Cruz O.'s avatar
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Carlos Cruz O.

San José, San José, Costa Rica

Sales and Customer Service Professional with diverse industry experience

  • Managed executive support and event coordination for the Centro América Region's main Director.
  • Built and maintained client relationships through new account sales, reactivation, and retention at BetPhoenix.
  • Provided technical support for hardware and software issues at Hewlett Packard, working alongside 2nd level support.
Sales
Intermediate
Applied sales techniques across various roles including new account acquisition and customer retention.
Customer Service
Intermediate
Provided direct support in retail, technical, and event management contexts, handling client communications.
Event Planning and Coordination
Intermediate
Organized and executed large-scale events and press tours, coordinating with media and sponsors.
Technical Support
Intermediate
Resolved hardware and software issues for corporate clients, collaborating with second-level support teams.
Office Administration
Intermediate
Provided executive assistance, managing schedules, communications, and logistics for senior management.

Languages

Spanish
Native
English
C1
See Full Skillset on CazVid
Executive Assistant
Centro América Region
executive assistant for the main Director, creation, planning, development, and problem solving for massive events, handle with my boss any press tour in TV Stations, radios or newspaper, Sales Rep for massive events and Customer Service for any sponsor, make the first contact and a conversation with managers from top companies, assist or make the whole sale
2017 - 2019
Sales Rep
BetPhoenix
Sales Rep for new accounts, cold calling, help with the deposit process and navigation, handle reactivation and retention accounts, wagering backup
2007 - 2010
Sales Account Executive and Customer Service
Tech Data Corporation
executive assistant, Sales and premium Customer Service
2010 - 2017
Sales and Wagering
SSI (Spanish Soccer Institute)
2004 - 2007
First Level Tech Support and Customer Service
Hewlett Packard (HP)
Tech Support for P&G employees, resolved hardware and software problems, worked alongside with 2nd level support
View Complete Work History
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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