A results-driven project manager with extensive experience leading technical initiatives and collaborating with diverse teams.
Utilized project management methodologies to oversee project lifecycle from initiation to completion.
Engaged stakeholders through regular updates, presentations, and requirement gathering to ensure project alignment.
Handled project budgeting, cost tracking, and resource allocation effectively.
Assessed project risks and implemented mitigation strategies to minimize impact.
Sunset Beach Realty
The Call Center Doctors
Appointment setting for a roofing company.
BoostedEnterprise
Appointment setting for solar company.
SolVida
Worked on two campaigns setting appointments for solar companies, Net Energy Program and Take a Load Off Texas.
Telvista Hipodromo
Sales agent and customer service for Verizon campaign. Received calls from customers who had issues with billing, their service or are looking to sign up for cable, internet or landline service.
GED
Certificate in Word Processing
Certificate in Office Management
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Produced detailed technical documentation for project processes and deliverables.
Phoenix Institute, Rosarito, Baja CA
Teaching English as a second language to children and adults, primarily with phonics, pronunciation, and expression.
R.R. Donnelley Financial, Newport Beach, CA
Duties consisted of administrative support to the vice-president of finance and 3 sales representatives with proposals, letters, data entry, memos, PowerPoint presentations, arranging travel and meetings, answering multiple phone lines, flow charts, copying, typing, filing, mail, setting appointments and travel arrangements, and handled confidential and urgent matters.
GT Bicycles, Santa Ana, CA
Duties included support to the vice-president of manufacturing and assisted 3 supervisors with letters, memos, PowerPoint presentations, Excel spread sheets, data entry, flow charts, copying, typing, filing, mail, setting appointments and travel arrangements, and handled confidential and urgent matters.
