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Carlos
Customer Service Agent with 5+ years in bilingual support
Video resume
Customer Service Agent
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Contact
Chihuahua City, Chihuahua, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled customer interactions, providing solutions and support in a professional manner.
Bilingual CommunicationAdvanced
Conducted customer support and interpretation in Spanish and English based on client needs.
Call Queuing and Quote CallingIntermediate
Performed outbound quote calls, managing schedules and client interactions efficiently.
Multitasking and SchedulingIntermediate
Adapted to varying schedules and handled multiple responsibilities simultaneously.
Summary
Experienced customer service professional with over five years in bilingual environments, including interpretation and quote calling.
Key Achievements
- Over five years of experience in customer service roles across various companies
- Worked as an interpreter for Language Line Solutions, demonstrating language proficiency
- Performed quote calling in both Spanish and English, adapting to scheduling needs
Skills
Customer ServiceBilingual CommunicationCall Queuing and Quote CallingMultitasking and Scheduling
Published on CazVid - Jul 3, 2025