Carlos - IT Support Specialist with 5+ years in Corporate Technology

Punta Cana, La Altagracia Province, Dominican RepublicRemoteen

Provided technical support to over 200 end-users, resolving hardware and software issues efficiently.

Led the migration of company email systems, improving communication uptime.

Published on CazVidOpen to remote

Summary

Dedicated IT Support Specialist with over 5 years of experience supporting corporate technology environments, focused on user support, systems migration, and infrastructure management.

Key Achievements

Designed and implemented a new inventory tracking system for IT assets.

Skills

IT SupportExpert

Handled troubleshooting, technical support, and user training for IT systems.

Network AdministrationAdvanced

Managed network configurations, security, and infrastructure for the organization.

Hardware & Software MaintenanceAdvanced

Performed repairs, upgrades, and updates to ensure optimal system performance.

Technical DocumentationIntermediate

Created and maintained documentation for IT procedures and asset management.

Experience

Servicio al cliente, Ventas

Alorica

Servicio al cliente, Ventas

Teleperformance

Dreams Macao

Concierge Mayordomo

Vendedor

Unlimited Vacation Club

Profesor de ingles

Education

Bachiller

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