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Carlos
Customer Service Professional with 16+ years of BPO experience
Video resume
Dispatchers
Experience and skills in labor related to customer service in inbound and outbound calls. Responsible, reliable, leader, organized and punctual. Domain in the English language 100% written and spoken.
Contact
Miami, Florida, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled inbound and outbound calls, providing assistance and resolving customer inquiries effectively.
Communication SkillsExpert
Fluent in English (written and spoken), facilitating clear and professional customer interactions.
Reliability & PunctualityAdvanced
Consistently punctual and dependable, managing responsibilities effectively over multiple campaigns.
Organizational SkillsAdvanced
Maintains organized workflow in handling multiple customer service campaigns simultaneously.
Summary
Experienced customer service professional with over 16 years in the BPO industry, skilled in call handling, communication, and customer satisfaction.
Key Achievements
- Over 16 years of experience working in various customer service campaigns within the BPO industry.
- Developed strong skills in inbound and outbound call handling and customer communication.
- Consistently demonstrated responsibility, reliability, organization, and punctuality in fast-paced environments.
Skills
Customer ServiceCommunication SkillsReliability & PunctualityOrganizational Skills
Published on CazVid - Jul 3, 2025