Carlos - Customer Service Supervisor with 25 years in Call Center Industry

Puebla de Zaragoza, Puebla, MexicoRemoteen

Served as supervisor for a major call center in Guatemala, overseeing team operations.

Accumulated extensive customer service experience across multiple call centers.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center supervisor with over 25 years in customer service and team management.

Customer ServiceExpert

Provided customer support and managed service quality in call centers.

Team SupervisionAdvanced

Led and managed call center teams to ensure operational efficiency.

Communication SkillsExpert

Maintained effective communication with clients and team members.

People ManagementAdvanced

Applied a people-oriented approach to team leadership and conflict resolution.

Multicultural ExposureIntermediate