This is my profileContact via CazVid
Carlos
Customer service
Video resume
Customer service
I do have a lot of experience in the customer service field.nWas a supervisor for a major call center in Guatemala.nI am a people oriented person and very passionate about anything I do
Contact
Puebla de Zaragoza, Puebla, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support and managed service quality in call centers.
Team SupervisionAdvanced
Led and managed call center teams to ensure operational efficiency.
Communication SkillsExpert
Maintained effective communication with clients and team members.
People ManagementAdvanced
Applied a people-oriented approach to team leadership and conflict resolution.
Multicultural ExposureIntermediate
Worked in diverse cultural environments across the US and Guatemala.
Summary
Experienced call center supervisor with over 25 years in customer service and team management.
Key Achievements
- Served as supervisor for a major call center in Guatemala, overseeing team operations.
- Accumulated extensive customer service experience across multiple call centers.
- Led team efforts with a people-oriented approach to improve service quality.
Skills
Customer ServiceTeam SupervisionCommunication SkillsPeople ManagementMulticultural Exposure
Published on CazVid - Jul 3, 2025