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Carlos

Logistics and Customer Service Professional with 6+ years of experience

Contact

San Pedro Sula, Cortés Department, Honduras
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Competencies

Customer ServiceAdvanced

Assisted clients and maintained high standards of service in hospitality, courier, and logistics roles.

Logistics & TransportIntermediate

Managed delivery logs and ensured safe transportation of sensitive materials across organizations.

Financial ReconciliationIntermediate

Performed daily cash reconciliation and prepared financial reports for auditing.

Communication & Active ListeningAdvanced

Utilized effective communication and active listening skills to enhance customer interactions and team coordination.

Technical SkillsIntermediate

Applied computer skills in managing documentation and reporting tasks.

Education

Ingeniería Industrial
Universidad Tecnológica De Honduras

Summary

Experienced professional with a strong background in logistics, customer service, and back-office operations, demonstrating a commitment to accuracy and high standards.

Key Achievements

  • Ensured the safe transport of sensitive materials across multiple roles
  • Managed financial documentation and compliance for a telecommunications company
  • Supported seamless service delivery by managing stock and sanitation standards in hospitality and shipping roles

Experience

Cash Custodian

Forza Cash Logistics
Mar 2018 - Aug 2020

Ensuring the safe transport of sensitive materials between branches and clients., Maintaining a detailed log of all deliveries and receipts to ensure accurate tracking.

Utility Cleaner/ Bar Assistant

Oceania Cruisers
Jan 2016 - Jun 2017

Performing routine cleaning and maintenance tasks to ensure high standards of hygiene in public areas and guest cabins., Assisting the bar staff with various tasks such as restocking supplies, preparing simple beverages, and maintaining a clean and organized bar area.

Back Office

Claro
Jan 2013 - Feb 2014

Managed and validated all customer contracts, service agreements, and sales documentation to ensure compliance., Executed daily cash reconciliation and prepared end-of-day financial reports for auditing purposes.

Courier

Banco Atlántida
Feb 2021 - Sept 2024

Ensuring the safe transport of sensitive materials between branches and clients., Maintaining a detailed log of all deliveries and receipts to ensure accurate tracking.

Bar Boy Utility

Mediterranean Shipping Company (MSC)
Oct 2024 - Mar 2025

Provided essential support to bartenders and guaranteed a seamless service experience for guests by expertly managing stock and ensuring the highest sanitation standards.

Skills

Customer ServiceLogistics & TransportFinancial ReconciliationCommunication & Active ListeningTechnical Skills
Published on CazVid - May 17, 2026
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