Experienced in handling customer queries via chat and email, with collections exposure in the energy sector, complemented by strong communication and technical skills.
Provided customer support through chats and emails, ensuring effective communication.
Worked as a Collections Representative, managing debt recovery processes.
Demonstrated strong verbal and written communication abilities in customer interactions.
Utilized Microsoft Office tools and Teams to facilitate daily work tasks.
Nearsol S.A.
Intouch CX
Bachelor's degree
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Adjusted quickly to different roles and communication channels in dynamic environments.