This is my profileContact via CazVidCarlos
Project Manager with 10+ years of experience in IT industry
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Competencies
Managed multiple IT projects from initiation to closure, ensuring scope, schedule, and budget adherence.
Utilized Agile and Scrum frameworks to improve team collaboration and project adaptability.
Acted as liaison between clients, team members, and executive management to ensure alignment and transparency.
Identified project risks and developed mitigation strategies to minimize impact on deliverables.
Education
Summary
Experienced Project Manager with over a decade of success in leading IT projects, increasing team productivity, and delivering client satisfaction.
Key Achievements
- Led cross-functional teams to successfully deliver 15+ projects on time and within budget.
- Implemented new project management methodologies increasing team efficiency by 20%.
- Received multiple client commendations for exceptional project delivery and stakeholder communication.
Experience
Logistics coordinator (Tracking and billing)
Track, communicate and report the status of every assigned shipment, following up any freight issues until they are resolved and the loads get delivered., Clarify load requirements with clients and carriers, manage and coordinate multiple shipments across various modes of transportation (FTL and LTL)., Audit and approve carrier invoices for payment, create and send invoices to customers., Validate any costs added to the loads and ensure documentation compliance to approve invoices and set up carriers for payment., Monitor unbilled shipments and assist suppliers on payment status requests.
Customer Service Representative
Provide technical assistance to customers over the phone, take payments and sell new items to existing customers.