Carlos - Customer Service & Medical Interpreter with 12+ years experience

Ibagué, Tolima, ColombiaRemoteen

Worked remotely as a customer service agent and medical interpreter for Teleperformance over several years

Progressed from support roles to supervisor, demonstrating role advancement and increased responsibility

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service professional with over 12 years in customer support, supervision, and medical interpretation, mainly working remotely.

Served in various customer service capacities including waiter, support agent, and supervisor, showcasing role diversity

Customer ServiceExpert

Provided customer support over the phone, ensuring effective communication and issue resolution.

Medical InterpretationIntermediate

Interpreted medical conversations remotely, facilitating clear communication between patients and healthcare providers.

Supervision & SupportIntermediate

Supervised support teams in customer service environments, managing workflows and team performance.

Communication SkillsExpert

Utilized strong communication abilities to handle diverse customer interactions effectively.