Experienced in logistics, customer service, and client support across transportation and insurance sectors.
Applied in Uber driving and insurance agent roles to enhance client satisfaction and support.
Managed schedules, loads, and client communication across transportation and freight sectors.
Facilitated client interactions, negotiations, and documentation in multiple roles.
Handled negotiations for freight loads and client transitions in insurance services.
Uber
Provided exceptional customer service while ensuring safe and timely transportation., Managed schedules efficiently to meet customer demands.
Freight 48 LLC
Worked with owner-operators in the U.S. to coordinate loads and manage logistics., Handled documentation, negotiated freight loads, and ensured timely communication with clients.
Frontier Insurance
Booked leads and facilitated client transitions to legal insurance coverage., Provided personalized support and maintained detailed client records.
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Managed documentation, schedules, and client records to support operational needs.