Dedicated IT Logistic Specialist with over 7 years of experience in hardware installation, software implementation, and technical support across diverse industries. Proven ability to streamline logistics, enhance connectivity, and deliver exceptional customer service.
Expertise in coordinating hardware and software deployment, optimizing logistical workflows, and ensuring timely project completion.
Proficient in resolving hardware and software issues, supporting remote users, and implementing technical solutions.
Experienced in providing technical and account support, ensuring customer satisfaction and issue resolution.
Skilled in VPN setup, Cisco certification, and network security protocols to enhance connectivity.
Foundever/Sitel Panama
Local hardware installation for all projects in Sitel. Software implementation for Remote Users
Grainger Panama
Order Processing a Logistic for internal Quotes USA based.
NTT Data
Implementation de VPN. Certification de Cisco.
Dell Panama
Customer Service and Basic Technical Support.
Sitel Panama
Customer Service and Basic Technical Support for Comcast Phone and Internet service.
Rex Communications
Work with financial Industry offering Services to Advisors and Clients.. Performed Administrative Duties and Basic financial functions.
NCO Group, Star Contact (Alorica)
Provide information of account details, technical support and collect debts form customers.
Data Supports Services
Placing sport wagers and racing wagers over the phone.
ICCS PANAMA
Assist customers with account details, complaints, summary and placing wagers and racing wagers over the phone.
VCI Company
Perform Human Resources related duties, Recruitment and Compensations.
BetOnline
Assist customers with account details and placing wagers over the phone.
NARS
Provide information of account details, technical support and collect debts from customers.
Bachelor's Degree
Technical Degree
High School Letter & Science Bachelor