This is my profileContact via CazVid
Carolina
Virtual Assistant with 1 year experience in customer service
Video resume
Virtual assistant
I have worked as a virtual assistant for 1 year. Part of my job was to help the bosses organize documents and contact customers via call, text message, or email. I have also worked in the customer service area, making calls and assisting customers through various communication channels such as phone, text, or email. I have always been diligent with my work, a proactive and communicative person. These qualities are necessary to succeed as a virtual assistant and customer service representative.
Contact
Lima, Lima Province, Perú
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and built positive relationships across multiple communication channels.
Communication SkillsIntermediate
Effectively communicated with clients and team members in English and Spanish.
Organization & DocumentationIntermediate
Assisted in organizing and managing documents to ensure accessibility and efficiency.
Proactive Problem SolvingIntermediate
Proactively identified and addressed client needs to improve service delivery.
Summary
Dedicated virtual assistant with 1 year of experience managing documents and communicating with customers in English and Spanish. Skilled in organization, proactive communication, and client support.
Key Achievements
- Supported document organization and customer contact via calls, texts, and emails
- Demonstrated proficiency in bilingual communication (English and Spanish)
- Reduced response times through proactive communication and diligent work
Skills
Customer ServiceCommunication SkillsOrganization & DocumentationProactive Problem Solving
Published on CazVid - Jul 3, 2025