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Carolina

Quetzaltenango, Quetzaltenango, Guatemala Available for Remote Work

Customer Service Representative with bilingual skills and proactive approach

  • Provided customer support in bilingual Spanish and English to enhance client communication and satisfaction
  • Demonstrated commitment and proactive engagement to build customer confidence and trust
  • Developed strong interpersonal skills to effectively support customer inquiries and issues
Bilingual Communication
Advanced
Facilitated clear and effective communication with Spanish and English-speaking customers
Customer Service
Intermediate
Provided support aimed at gaining customer confidence and ensuring satisfaction
Proactive Approach
Intermediate
Engaged actively with customers to address their needs and improve service quality
Work Commitment
Advanced
Displayed dedication to tasks and responsibilities in a customer support role
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Costumer service representative

Customer service support

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