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Carolina
Hospitality and Community Education Professional in Medellín
Video resume
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Competencies
Skilled in engaging with clients to meet needs, resolve issues, and ensure positive experiences.
Experienced in organizing educational and recreational activities for diverse groups.
Capable of designing and delivering educational content on environmental topics to various audiences.
Proficient in organizing and managing data using standard office tools like Word and Excel.
Dedicated to providing safe, nurturing, and stimulating environments for children.
Education
Summary
Dedicated to delivering excellent guest service, fostering environmental awareness, and supporting community and childcare initiatives with a strong commitment to sustainability and education.
Key Achievements
- Enhanced guest satisfaction through attentive service and efficient reservation management at HOTEL PIZ OT.
- Designed and implemented environmental education programs, fostering community awareness and engagement.
- Organized and maintained community garden projects, promoting sustainable practices and local involvement.
- Provided comprehensive childcare, ensuring safety, nutrition, and developmental activities, supporting family needs.
Experience
Provided guest service by managing reservations, assisting guests and solving inquiries.. Managed data organization using tools such as Word and Excel.. Assisted with food preparation, supported service as a waitress and performed kitchen cleaning duties.. Performed room cleaning and laundry organization tasks.
Provided comprehensive care for the children under my supervision.. Prepared healthy and balanced meals.. Transported the children to school and extracurricular activities.. Planned and organized activities for the children’s free time, ensuring their fun and/or learning.
Planned and taught classes for children and adults on environmental topics.. Established a community garden.. Supervised the facility’s spaces and areas.. Resolved concerns and inquiries from visitors and participants.
Skills
Video Transcript
Video Transcript 1
Hello, my name is Carolina. I am 25 years old. I have experience as a receptionist in Switzerland. I also had the opportunity to work as a babysitter in the United States. So I have experience with international clients and thanks to that experience I do know how to speak English and I have customer services skills.