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Kekeletso

Claims Clerk

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Johannesburg, Gauteng, South Africa
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Competencies

Claims ProcessingAdvanced

Managed claims validation, dispute resolution, and investigation to ensure accuracy and compliance.

Customer ServiceIntermediate

Provided telephonic and in-person support to clients and customers, maintaining professional relationships.

Office AdministrationIntermediate

Handled clerical support tasks such as generating invoices, reconciling accounts, and preparing reports.

Data ManagementIntermediate

Managed data capturing and record-keeping using Sage Evolution and Acumatica software platforms.

Technical SkillsAdvanced

Proficient in Sage Evolution, Acumatica, and MS Office Suite for various administrative and processing tasks.

Education

High School Certificate
Kelokitso High School
Completed 2010

Summary

Dedicated claims clerk with over 3 years of experience in claims validation, dispute resolution, and client support. Skilled in using Sage Evolution and Acumatica, with proven ability to improve processing efficiency and support operational goals. Adept at handling complex tasks with...

Key Achievements

  • Processed and validated claims with Sage Evolution and Acumatica, ensuring accuracy.
  • Resolved 70% of long-outstanding claims, reducing backlog and improving efficiency.
  • Prepared monthly claims status reports for management oversight.

Experience

CLAIMS CLERK

ISER / Expert Stores
Nov 2018 - Jan 2023

Processed and validated claims using Sage Evolution and Acumatica, ensuring compliance and accuracy., Resolved 70% of long-outstanding claims, reducing backlog and improving turnaround times., Generated invoices, allocated credit notes, and reconciled monthly deductions., Investigated and disputed...

CUSTOMER TELLER

Build It
May 2017 - Aug 2017

Assisted customers in-store and telephonically with professionalism., Prepared accurate quotations and supported purchasing decisions., Managed stock orders, deliveries, and inventory records., Performed reception duties and client assistance.

Skills

Claims ProcessingCustomer ServiceOffice AdministrationData ManagementTechnical Skills
Published on CazVid - May 17, 2026
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