Dedicated professional with 4 years in technical support within call centers and 2 years handling logistics in the import/export sector. Skilled in communication, coordination, and documentation, eager to contribute to a dynamic team.
Provided technical support in a call center environment, troubleshooting and assisting customers across various issues.
Managed container and truck allocation, scheduling shipments, and coordinating with ports and trucking companies.
Effectively communicated with clients and transport providers, handling inquiries and ensuring smooth operations.
Used WhatsApp for dispatching and communication, with skills in basic logistics software and document management.
INTOUCHCX Call Center
INTOUCHCX Call Center
INTOUCHCX Call Center
INTEX CARGO INC
CIVIL ENGINEER
High School
High School
Middle School
Pre-School
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Handled import/export documents, bills of lading, and managed logistics documentation for shipments.