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Customer Service & General Worker with versatile skills in hospitality and client support
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Competencies
Able to communicate clearly and listen actively, facilitating effective customer interactions.
Experienced in working under pressure and addressing customer issues during service calls.
Performed groundskeeping, cleaning, and linen services in a hospitality setting.
Handled customer inquiries and resolved issues, ensuring positive service experiences.
Education
Languages
Summary
Dedicated worker with experience in hospitality, grounds maintenance, and customer service. Skilled in communication, problem-solving, and multitasking in dynamic environments.
Key Achievements
- Gained experience in hospitality operations including grounds maintenance and linen services at Ndaba Guest Lodge.
- Provided effective customer support by answering calls and resolving issues at Italk, demonstrating communication proficiency.
- Developed problem-solving skills under pressure and adapted to diverse roles in service environments.
Experience
General Worker
Maintaining grounds and outdoors areas, Cleaning rooms and common areas, Laundry and linen services
Customer Service Representative
Answering customer calls, Resolving customer issues