Cerna - Customer Service/Tech Support with 12 years experience in call centers

San Salvador, San Salvador, El SalvadorRemoteen

Worked in call center environments for over 12 years, managing various account types across multiple companies.

Gained extensive experience in customer service and tech support roles.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service and tech support specialist with over 12 years in call center environments, adept at managing diverse account types and providing excellent support.

Video Resume

Key Achievements

Applied for customer service roles demonstrating long-term industry commitment and diverse experience.

Skills

Customer ServiceExpert

Provided excellent customer service in call center settings, handling diverse account types.

Technical SupportIntermediate

Assisted customers with technical issues related to various products and services.

Communication SkillsExpert

Communicated effectively with customers from different backgrounds and regions.

Problem SolvingIntermediate

Resolved customer issues efficiently, contributing to high satisfaction levels.

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