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Cerna Douglas Amilcar's avatar
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Cerna Douglas Amilcar

San Salvador, San Salvador, El Salvador Available for Remote Work

Customer Service/Tech Support with 12 years experience in call centers

  • Worked in call center environments for over 12 years, managing various account types across multiple companies.
  • Gained extensive experience in customer service and tech support roles.
  • Applied for customer service roles demonstrating long-term industry commitment and diverse experience.
Customer Service
Expert
Provided excellent customer service in call center settings, handling diverse account types.
Technical Support
Intermediate
Assisted customers with technical issues related to various products and services.
Communication Skills
Expert
Communicated effectively with customers from different backgrounds and regions.
Problem Solving
Intermediate
Resolved customer issues efficiently, contributing to high satisfaction levels.
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Customer service/tech support

Provide excellent customer service/tech support on different accounts/product types

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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