Experienced IT Project Manager with a decade of expertise leading software development projects and managing client relationships to deliver high-quality solutions.
Oversees project planning, execution, and delivery ensuring alignment with client needs and organizational goals.
Coordinates phases of software projects from requirements gathering to deployment and maintenance.
Builds and maintains strong client relationships to secure repeat business and identify new opportunities.
Leads diverse teams to achieve project objectives and promotes collaborative work environment.
USA Vein clinics
making outbound calls, Inbound calls, Verifying insurance for patients, as well as doctors, Interpreting conversations between the doctor and patient, Confirming appointments with patients
Biz works
Customer service, Working a BBB campaign, Making outbound calls to business owners, Verifying and updating information about the company, Providing the phone number to their local BBB office for customer complaints, or questions
Prestige call center
Making outbound calls to banks to gather information on a skip tracing subject, Worked the spectrum campaign, Making outbound calls to companies, Speaking with the IT manager to convince him to switch over to spectrum
SH&H, termin8tors, titan, grape vain, dispatch logistics Trucking company
Inbound and outbound calls, Resolving problems for the drivers, Taking multiple phone calls at once, Using the computer with 2 monitors, Using WhatsApp and GPS to monitor drivers, Dispatching drivers to the main yards to pull containers or chassis to another yard or to a client
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premier gloves
Making phone calls and offering medical gloves to hospitals, tattoo shops, restaurants, barber shops owners, Making sales every week
ERC
Inbound calls and helping people to get loans for their business, Providing detailed information and transferring it to the specialist
Helping customers to change their medical insurance for better benefits
Helping to pay half of what they owe on credit cards or bank loans, Providing detailed information