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Agency Administrator with 5+ years in financial services
Contact
El Sauce, León Department, Nicaragua
Available on CazVid
Competencies
Operations ManagementIntermediate
Applied operational oversight and staff supervision to maintain agency performance.
Agency AdministrationIntermediate
Managed agency activities, ensuring adherence to policies and operational standards.
Customer ServiceIntermediate
Provided service support to customers, handling inquiries and transactions efficiently.
Business Planning & StrategyBeginner
Developed business plans and marketing strategies to support agency growth.
Education
Bachelor’s Degree
National Autonomous University of Nicaragua (UNAN-León)
Completed 2023
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in managing agency operations, staff supervision, and customer service within the financial transactions sector.
Key Achievements
- Managed and administered Western Union agency ensuring compliance with policies and procedures
- Supervised and trained staff, improving operational performance
- Handled customer service and financial transactions to ensure accuracy and customer satisfaction
Experience
Operator and Agency Administrator
Western Union
2022 - 2024
Managed and administered the agency, ensuring compliance with policies and procedures., Provided customer service and handled financial transactions., Supervised and trained staff to enhance operational performance.
Skills
Operations ManagementAgency AdministrationCustomer ServiceBusiness Planning & Strategy
Published on CazVid - Jul 3, 2025