Experienced in managing agency operations, staff supervision, and customer service within the financial transactions sector.
Applied operational oversight and staff supervision to maintain agency performance.
Managed agency activities, ensuring adherence to policies and operational standards.
Provided service support to customers, handling inquiries and transactions efficiently.
Developed business plans and marketing strategies to support agency growth.
Western Union
Managed and administered the agency, ensuring compliance with policies and procedures., Provided customer service and handled financial transactions., Supervised and trained staff to enhance operational performance.
Bachelor’s Degree
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