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CesarAndres Nuñez Dulcey's avatar
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CesarAndres Nuñez Dulcey

West Palm Beach, Florida, United States

Customer Service with 4+ years of client support and travel planning

  • Provided exceptional customer service at Smirnoff, maintaining high customer satisfaction
  • Arranged flights and accommodations, creating personalized travel itineraries for clients at Infinity Travel
  • Collaborated across departments to resolve customer issues and improve service delivery
Customer Service
Expert
Delivered exceptional support through effective communication and problem-solving in customer-facing roles.
Travel Planning
Intermediate
Booked travel arrangements and designed customized itineraries ensuring client preferences and needs.
Communication Skills
Advanced
Utilized excellent verbal and written communication to assist clients and collaborate internally.
Record Keeping
Advanced
Maintained accurate records of customer interactions, transactions, and travel arrangements.
Problem Solving
Advanced
Resolved customer issues efficiently, including rebooking flights and managing lost luggage.

Languages

Spanish
90%
English
80%
See Full Skillset on CazVid
February 16, 2023 - March 24, 2023
Customer Service Representative
Smirnoff
Provided exceptional customer service to ensure customer satisfaction, Maintained accurate records of customer interactions and transactions, Collaborated with other departments to resolve customer issues
December 10, 2023 - June 12, 2024
Travel Agent
Infinity Travel
Booked Flights and Accommodations: Arranged flights, hotels, and other accommodations for clients, ensuring optimal deals and convenience., Created Customized Itineraries: Designed personalized travel itineraries tailored to clients' preferences, including tours, activities, and dining recommendations., Provided Travel Advice and Assistance: Offered expert advice on destinations and travel requirements and resolved travel issues such as rebooking flights and managing lost luggage.
View Complete Work History
🎓
Instituto Episcopal San José
Degrees in Business Analytics
Completed 2023
🎓
Instituto Episcopal San José
High School
Completed 2022
🎓
Instituto Episcopal San Jose
Middle School
2016
🎓
Angels Bilingual School
Elementary School
Completed 2015
See Education & Certifications
✨

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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