This is my profileContact via CazVid
Cheyenne
Customer Service Specialist with 2+ years bilingual experience
Video resume
Customer service specialist
I have plenty of experience in customer service. I have been working as a bilingual customer service representative in English and Spanish for more than two years. I have done different areas of customer service, I do have knowledge on sales,retention basic trouble shooting I also have knowledge in banking.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Available on CazVid
Competencies
Bilingual CommunicationExpert
Fluent in English and Spanish, capable of maintaining effective conversations and written communication in both languages.
Customer ServiceAdvanced
Experienced in handling customer inquiries, support, and conflict resolution across multiple service areas.
TroubleshootingIntermediate
Possesses basic troubleshooting skills to resolve customer issues efficiently.
Sales & Retention KnowledgeBeginner
Has foundational understanding of sales techniques and customer retention strategies.
Summary
Bilingual customer service professional with over two years of experience across various service domains, including sales and banking.
Key Achievements
- Provided bilingual customer support in English and Spanish for over two years.
- Gained knowledge in sales, retention, troubleshooting, and banking services.
- Worked across different areas of customer service, demonstrating versatility.
Skills
Bilingual CommunicationCustomer ServiceTroubleshootingSales & Retention Knowledge
Published on CazVid - May 17, 2026