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Christian
Customer Service & Collections Specialist with 6 years of experience
Video resume
VIRTUAL ASSISTANT**Customer service/Collections
Customer service/collections/insurance/ fluent English and Spanish 6 years going in 7 experience..
Contact
San Luis Potosí, San Luis Potosí, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective support to clients, ensuring customer satisfaction and loyalty.
CollectionsIntermediate
Managed collection processes, engaging with clients to recover outstanding payments.
Team LeadershipIntermediate
Supervised and led teams in customer service environments, including QA roles.
Bilingual CommunicationExpert
Fluent in English and Spanish, effectively communicating with diverse customer bases.
Insurance KnowledgeBeginner
Experience in the insurance field supporting customer interactions and claims.
Summary
Experienced bilingual professional with over 7 years in customer service, collections, and insurance.
Key Achievements
- Led teams as a supervisor, team leader, and QA in customer service and collections departments
- Gained bilingual proficiency in English and Spanish, facilitating diverse client interactions
- Accumulated over 7 years of professional experience in customer-focused roles across multiple sectors
Skills
Customer ServiceCollectionsTeam LeadershipBilingual CommunicationInsurance Knowledge
Published on CazVid - Jul 3, 2025