Christian - Customer Service with 10 years of experience in retention and sales

Ciudad de México, Ciudad de México, MéxicoRemoteen

Accumulated approximately 10 years in the customer service industry.

Gained experience in retention, collections, and sales roles.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service representative with nearly 10 years in retention, collections, and sales.

Demonstrated long-term commitment and role diversification within customer service.

Customer ServiceExpert

Provided customer support and addressed client needs over an extensive period, ensuring satisfaction.

Retention & CollectionsAdvanced

Handled customer retention and collections, maintaining ongoing relationships and managing accounts.

SalesIntermediate

Engaged in sales activities to promote products/services and meet customer needs.

Communication SkillsAdvanced

Demonstrated effective communication in multiple customer service roles, including handling inquiries and resolving issues.