Christian - Business Owner with 10+ years in Retail & Customer Service

Guayaquil, Guayas, Ecuadoren

Managed daily operations at EL ELECTRICO HARDWARE SHOP, overseeing finance, HR, marketing, and customer relations.

Developed a consistent customer base and maintained a steady delivery pipeline, fostering business growth.

Published on CazVidVideo interview available

Summary

Experienced owner/operator with a strong background in retail, sales negotiation, business development, and operations management. Skilled in building customer loyalty, negotiating deals, and leading teams to sustain business growth.

Video Resume

Key Achievements

Negotiated profitable deals that contributed to ongoing business expansion and customer satisfaction.

Skills

Sales NegotiationExpert

Applied to secure deals, grow customer base, and foster client relationships in hardware retail.

Business DevelopmentAdvanced

Implemented strategies to expand business reach and enhance operational success at a hardware shop.

Operations OversightAdvanced

Managed day-to-day activities including finance, HR, marketing, and customer service.

Financial AnalysisIntermediate

Conducted budget planning, financial analysis, and negotiated profitable deals to sustain business growth.

Coaching and Mentoring

Experience

OWNER/OPERATOR

EL ELECTRICO HARDWARE SHOP

2014 - PRESENT

MANAGED DAY-TO-DAY BUSINESS OPERATIONS INCLUDING FINANCE, HR, AND MARKETING., DEVELOPED A STRONG CUSTOMER BASE AND ESTABLISHED A STEADY PIPELINE OF DELIVERIES., NEGOTIATED PROFITABLE DEALS, ENSURING CONTINUOUS BUSINESS GROWTH., PROVIDED OUTSTANDING CUSTOMER SERVICE, HANDLING COMPLAINTS AND FEEDBACK...