This is my profileContact via CazVidChristian
Freight Monitoring and Customer Service Specialist with 5+ years in logistics and client support
Contact
Competencies
Tracked and managed freight movements ensuring logistical adherence and problem resolution.
Provided client support through multiple channels in logistics, real estate, mortgage, and medical interpretation.
Utilized various CRM platforms for payments, documentation, and verification processes across roles.
Conducted bilingual medical interpretation remotely, covering diverse medical terminology.
Proficient in Microsoft Office Suite for documentation, reporting, and communication tasks.
Education
Languages
Summary
Experienced professional in freight management, client service, and medical interpretation with a focus on problem-solving and effective communication.
Key Achievements
- Managed freight monitoring from point A to B at Rapido Solutions Logistics, ensuring timely deliveries.
- Handled documentation, qualification filtering, and CRM tasks for rental property acquisition at Wipro.
- Verified credit reports and facilitated mortgage loan processes for U.S. residents at Tata.
Experience
Monitoring freight
Monitoring freight from point A to Point B, Providing several solutions to problems that will occur during the delivery, Attending emails and chats following protocols, Making and taking payments with CRM
Customer Service and Sales Representative
Filtering proper documentation and qualifications for residents to acquire rental properties, Using several CRM to complete the task
Customer Service Back Office
Verifying credits reports for United States residents trying to acquire a mortgage loan from banks and various private entities, Using several CRM systems
Spanish Medical Interpreter
Working remotely with all medical terminology since we provide services to all medical fields