Experienced in managing client accounts, delivering personalized service, and driving sales growth, with strong organizational and communication skills.
Utilized CRM systems to manage client data and build strong client relationships across roles.
Provided personalized support, handled billing issues, claims, and customer inquiries effectively.
Made outbound calls, provided quotes, and achieved sales targets in sales roles.
Managed multiple operational and administrative tasks including scheduling, inventory, and documentation.
Startek
Managed client accounts, offering personalized service to clients in the Florida region, focusing on customer satisfaction and retention., Worked with customers on billing issues, equipment changes, and claims, resolving inquiries to maximize satisfaction., Collaborated with insurance providers to...
Superior Sales Services
Made outbound calls to identify potential leads and offer customized service quotes to clients in need of moving services., Gathered client information, delivered personalized quotes, and managed client data through CRM systems., Kept precise records of customer interactions and updated data across...
Cofradía
Responsible for the daily operations of the restaurant, including staff supervision, vendor relations, and inventory control., Management of accounting and administrative documentation., Coordination of work shifts, schedules, and operational activities., Personalized customer service, complaint...
High School Diploma
Psychology
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Used extensively for financial reporting, documentation, and communication tasks across roles.