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Cindy

Customer Service Representative with strong communication and teamwork skills

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Santo Domingo, Nacional, Dominican Republic
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Competencies

Microsoft Office SuiteIntermediate

Proficient in managing documents, spreadsheets, and presentations using Word and Excel

Communication SkillsAdvanced

Demonstrated effective oral and written communication in customer interactions

TeamworkIntermediate

Collaborated with team members to ensure quality service delivery

Planning and InitiativeIntermediate

Planned tasks and took proactive steps to resolve customer issues efficiently

Education

Modern Languages
Technological University of Santiago | UTESA
Completed 12/2020
English by immersion
Mescyt and Universidad Interamericana
Completed 11/2016
Enriquillo Secondary School
Completed 07/2013

Languages

English
French
Creole

Summary

Dedicated customer service representative experienced in managing communication and teamwork in a fast-paced environment.

Key Achievements

  • Managed customer inquiries causing peak call volumes at TELEPERFORMANCE DOMINICAN REPUBLIC
  • Developed effective communication strategies to improve customer interactions
  • Demonstrated teamwork and proactive initiative in handling customer service tasks

Experience

Customer Services Representative

TELEPERFORMANCE DOMINICAN REPUBLIC
9/2019 - Current

Skills

Microsoft Office SuiteCommunication SkillsTeamworkPlanning and Initiative
Published on CazVid - Jul 3, 2025
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