Cindy - Customer Service Representative with strong communication and teamwork skills

Santo Domingo, Nacional, Dominican Republicen

Managed customer inquiries causing peak call volumes at TELEPERFORMANCE DOMINICAN REPUBLIC

Developed effective communication strategies to improve customer interactions

Published on CazVid

Summary

Dedicated customer service representative experienced in managing communication and teamwork in a fast-paced environment.

Demonstrated teamwork and proactive initiative in handling customer service tasks

Microsoft Office SuiteIntermediate

Proficient in managing documents, spreadsheets, and presentations using Word and Excel

Communication SkillsAdvanced

Demonstrated effective oral and written communication in customer interactions

TeamworkIntermediate

Collaborated with team members to ensure quality service delivery

Planning and InitiativeIntermediate

Planned tasks and took proactive steps to resolve customer issues efficiently

EnglishFrench

TELEPERFORMANCE DOMINICAN REPUBLIC

9/2019 - Current

Modern Languages

Completed 12/2020

English by immersion

Completed 11/2016

Completed 07/2013

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