Cinthya - Customer Service & Lead Management with 2-3 years experience

Tijuana, Baja California, MéxicoRemoteen

Gained 2-3 years of direct experience in customer service roles.

Specialized in lead management, handling client interactions and follow-ups.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer service and lead management, with 2-3 years of proven ability to handle client interactions and support team objectives.

Developed communication skills to effectively address customer needs and support team operations.

Customer ServiceIntermediate

Managed customer interactions, ensuring satisfaction and resolving issues efficiently.

Lead ManagementIntermediate

Handled lead tracking and follow-up activities to support sales and marketing efforts.

Communication SkillsIntermediate

Communicated effectively with customers to understand needs and provide solutions.

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