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Claudia
Logistics and Customer Service Professional with 10+ years in Education and Corporate Support
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Competencies
Experienced in resolution specialist roles and logistics management, focusing on customer satisfaction.
Handled logistics and support operations at Amazon, ensuring efficient support channels.
Led academic and bilingual programs at multiple educational institutions.
Supervised leadership teams and coordinated project activities across various roles.
Experience as an English teacher at Colegio Monpiano and Colegio Modelo de La Costa, involving classroom and curriculum support.
Education
Languages
Summary
Experienced in logistics, customer support, and educational program coordination with leadership roles in corporate and academic settings.
Key Achievements
- Held multiple leadership roles at Amazon, including Acting Supervisor and Permanent Supervisor, managing resolution teams.
- Coordinated bilingual and academic programs at various educational institutions, demonstrating skill diversity and progression.
- Managed customer service and logistics operations, ensuring effective communication and resolution processes.
Experience
Logistics Agent
Telephone, email and chat support.
Acting Supervisor of leadership team
Resolutions Specialist, Property damage and SDS Supervisor team.
Permanent Supervisor of leadership team
Resolutions Specialist, Property damage and SDS Supervisor team.