Experienced in logistics, customer support, and educational program coordination with leadership roles in corporate and academic settings.
Experienced in resolution specialist roles and logistics management, focusing on customer satisfaction.
Handled logistics and support operations at Amazon, ensuring efficient support channels.
Led academic and bilingual programs at multiple educational institutions.
Supervised leadership teams and coordinated project activities across various roles.
AMAZON
Telephone, email and chat support.
AMAZON
Resolutions Specialist, Property damage and SDS Supervisor team.
AMAZON
Resolutions Specialist, Property damage and SDS Supervisor team.
AMAZON
Cartagena International School
Hospitality Management
Bachelor in Educational Management
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Experience as an English teacher at Colegio Monpiano and Colegio Modelo de La Costa, involving classroom and curriculum support.
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MASTERMINDS
SOLUCIONES EMPRESARIALES GLS
Cartagena International School
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