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Claudia
Business Specialist Administrative
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Competencies
Demonstrated experience with Appointment Scheduling.
Demonstrated experience with Calendar Management.
Demonstrated experience with Time Management.
Demonstrated experience with Multitasking.
Demonstrated experience with Client Intake.
Education
Languages
Summary
Business Specialist Administrative open to new opportunities
Experience
Business Specialist Administrative
Manage daily sales opportunities for business clients.. Monitor customer satisfaction and manage client accounts to ensure high-quality service and a positive customer experience.. Prepare quotes, conduct Quarterly Business Reviews (QBRs), and coordinate meetings to strengthen client relationships and ensure customer needs are met.
Intake Specialist/ Legal Assistant
Managed an average of 10 client intake calls per day, successfully converting inquiries into qualified leads for the legal team.. Assisted clients with the discovery process, ensuring accuracy and timely submission of required documents.. Verified outstanding balances with medical providers, maintaining up-to-date case files and supporting settlement negotiations.