Dedicated data analyst with comprehensive experience in financial data processing, reporting, and visualization. Skilled in SQL, Excel, and data analysis techniques, with a proven track record of supporting decision-making processes through data insights.
Applied statistical methods and tools to interpret complex datasets and generate insights.
Utilized SQL extensively for querying, managing, and analyzing large databases.
Leveraged advanced Excel functions, pivot tables, and macros for data processing and reporting.
Created visual dashboards and reports using tools like Tableau to communicate insights.
Interactive Contact Center
Managed international customer interactions with precision and care, offering professional interpreting services and building strong client relationships through effective communication and commitment.
Bachelor’s Degree in Business Administration
Bilingual Bachelor of Science and Humanities
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