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Crammer
Housekeeping Supervisor with 20 years of hospitality experience
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Competencies
Supervised and trained staff, managed team workflows, and resolved conflicts in hotel and cruise environments.
Performed cleaning, organizing, and maintenance tasks in hospitality settings, ensuring high standards.
Implemented strategies to improve cleaning procedures and operational efficiency.
Excelled in multicultural environments communicating effectively with diverse teams and customers.
Responsible for training staff on cleanliness standards and operational protocols.
Education
Languages
Summary
Hospitality professional with over 20 years of experience in cleaning, supervision, and process improvement in multinational environments.
Key Achievements
- Progressed from cleaner to Assistant Housekeeping Manager at Celebrity Cruises, supervising team work and improving protocols.
- Led a team of 15 staff members as Housekeeping Supervisor at Hotel Costa Bella, focusing on staff training and process improvement.
- Gained extensive experience in multicultural work environments, developing leadership and problem-solving skills.
Experience
Cleaner and Assistant Housekeeping Manager
Started as a cleaner in 2001, handling cleaning and maintenance of assigned areas., Promoted in 2003 to roles with greater responsibility, including Assistant Housekeeping Manager. Supervised work teams, ensured compliance with high cleanliness standards, and collaborated on the implementation of...
Cleaner and Housekeeping Supervisor
Joined as a cleaner in 2018, performing specific tasks in cleaning and organizing rooms and common areas., Promoted in 2020 to Housekeeping Supervisor, leading a team of 15 staff members., Responsible for staff training, implementing strategies to optimize processes, and ensuring customer...