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Cristian
Customer Service Professional with 7 years in Hospitality Industry
Video resume
Customer Service Rep
I am Criatian Aguilar. I am from Playa del Carmen, Quintana Roo, Mexico. I am looking for a Customer Service Rep position. I have worked in the Hotel industry for 7 years. My last job was as a personal concierge to guests in the hotel. So, I have plenty of expericence with costomers.
Contact
Playa del Carmen, Quintana Roo, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered personalized service and handled guest inquiries in the hospitality sector.
Hospitality OperationsIntermediate
Managed guest experiences and coordinated hotel services to ensure satisfaction.
Communication SkillsAdvanced
Effectively communicated with guests and team members to resolve issues and provide information.
Problem SolvingIntermediate
Addressed guest requests and complaints promptly to ensure positive experiences.
Summary
Experienced hotel professional with 7 years in customer service, moving from server roles to personal concierge, specializing in guest relations.
Key Achievements
- Progressed from server to personal concierge in hotel environment
- Accumulated extensive customer service experience over 7 years
- Provided personalized guest services in a high-end hotel setting
Skills
Customer ServiceHospitality OperationsCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025