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Technical Fiber Optic Specialist with hands-on troubleshooting in telecommunications
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Competencies
Installed and configured FTTH fiber optic services for residential clients, ensuring proper setup and functionality.
Diagnosed and resolved technical issues related to connectivity and equipment, maintaining service reliability.
Provided technical assistance both onsite and remotely, prioritizing customer satisfaction.
Collaborated effectively with colleagues and supervisors, demonstrating good communication skills in technical environments.
Followed technical instructions and protocols during field and workshop activities, maintaining safety and quality standards.
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Summary
Motivated technician with hands-on experience in fiber optic installation, troubleshooting, and customer support. Adept at working in team environments, following technical instructions, and ensuring customer satisfaction in telecommunications settings.
Key Achievements
- Gained experience through hands-on professional practice at Telecable, focusing on fiber optic service installation and configuration.
- Developed diagnostic skills in troubleshooting connectivity and equipment issues, ensuring customer service quality.
- Provided onsite and remote technical support, demonstrating effective communication and teamwork in field operations.
Experience
Tecnico
Practicas profesionales