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IT Support Analyst with 3+ years in banking and finance
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Competencies
Delivered technical assistance for hardware/software issues, ensuring system uptime and user productivity.
Configured and queried databases using SQL and Oracle, supporting data integrity and retrieval.
Manages user identities and access control through Active Directory, LDAP, and audit procedures.
Experienced in Microsoft Office suite, SQL Developer, and service management tools for technical operations.
Proficient in SQL, Python, Java, and C++, applicable to scripting and application development tasks.
Education
Languages
Summary
Dedicated IT professional with over 3 years of experience delivering technical support, managing databases, and maintaining security protocols in a banking environment. Skilled in system troubleshooting, database configuration, and client service.
Key Achievements
- Provided comprehensive tech support across all banking branches, ensuring operational continuity.
- Managed database configurations and queries in SQL and Oracle, supporting system reliability.
- Coordinated on-site technical services and maintained digital identities for staff security.
Experience
ANALISTA 3
Brindar soporte a las oficinas y personal del banco, para así garantizar el funcionamiento de los sistemas tecnológicos y informáticos de la empresa a nivel nacional., Ayudar con la instalación, configuración, actualización y mantenimiento de programas en los equipos de cómputo(hardware);...