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Cristian
Inbound Call Center Specialist with 4+ years of industry experience
Video resume
Remote Inbound Call Center
Criatian Enamorado. Im from Honduras. I have over 4 years of experience in the contact center industry. Great with emotional intelligence, critical thinking and time management.
Contact
San Pedro Sula, Cortés, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided quality support through inbound call interactions, focusing on customer needs and satisfaction.
Sales SkillsIntermediate
Utilized sales techniques to promote products and services, achieving recognition as Top Collector.
Emotional IntelligenceAdvanced
Applied emotional understanding to de-escalate situations and build rapport with customers.
Time ManagementIntermediate
Effectively managed call schedules and prioritized tasks to ensure efficient call handling.
Summary
Experienced call center agent from Honduras with over four years of expertise in inbound services, sales, and emotional intelligence.
Key Achievements
- Won President Club for Top Collector in 2018
- Gained extensive experience in sales and customer de-escalation
- Demonstrated strong emotional intelligence and critical thinking in call interactions
Skills
Customer ServiceSales SkillsEmotional IntelligenceTime Management
Published on CazVid - May 17, 2026