Dedicated BPO professional with over a decade of experience in customer service, technical support, and account management, demonstrating strong communication and problem-solving skills.
Provided high-quality support to customers, resolving queries effectively and enhancing satisfaction.
Facilitated clear, professional communication with clients and team members across various channels.
Identified issues and implemented solutions to ensure seamless service delivery.
Worked collaboratively within teams to achieve common goals and improve processes.
TECHSTYLE
TELEPERFORMANCE
A365
TRUSTCORP
A365
ALLUS
KONECTA BPO
Computing and Information
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Provided technical assistance and troubleshooting for client accounts.
GSS