This is my profileContact via CazVidCristian
Customer Service Professional with 10+ years of experience in BPO industry
Contact
Lima, Lima Province, Peru
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided high-quality support to customers, resolving queries effectively and enhancing satisfaction.
Communication SkillsExpert
Facilitated clear, professional communication with clients and team members across various channels.
Problem SolvingIntermediate
Identified issues and implemented solutions to ensure seamless service delivery.
Team CollaborationAdvanced
Worked collaboratively within teams to achieve common goals and improve processes.
Technical SupportIntermediate
Provided technical assistance and troubleshooting for client accounts.
Education
Computing and Information
IESTP “Manuel Seoane Corrales”
Summary
Dedicated BPO professional with over a decade of experience in customer service, technical support, and account management, demonstrating strong communication and problem-solving skills.
Key Achievements
- Progressed through multiple roles across different companies, demonstrating adaptability and skill development.
- Gained diverse experience in customer support, technical assistance, and account management.
- Contributed to team projects and maintained consistent performance in fast-paced environments.
Experience
TECHSTYLE
OCT2023 - JAN 2024
TELEPERFORMANCE
NOV 2022 - JAN 2022
A365
JUL 2021 - DEC 2021
TRUSTCORP
SET 2018 - NOV 2018
A365
AUG 2017 - DEC 2017
ALLUS
FEB 2017 - APR 2017
KONECTA BPO
MAY 2015 - AUG 2015
GSS
APR 2014 - ENE 2015
Skills
Customer ServiceCommunication SkillsProblem SolvingTeam CollaborationTechnical Support
Published on CazVid - Jul 3, 2025