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Cristian

Customer Service & Legal Professional with 2+ Years in Customer Support and Law

Video resume

Virtual Assistance
Virtual assitance

Contact

Bucaramanga, Santander Department, Colombia
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Competencies

Customer ServiceAdvanced

Extensive experience in customer interaction, sales support, and technical assistance.

Legal AssistanceIntermediate

Experience in drafting legal documents and supporting law application in military and civil contexts.

CommunicationAdvanced

Effective communication skills demonstrated through customer interactions and legal documentation.

CollaborationIntermediate

Worked with marketing and legal teams to support campaigns and legal procedures.

Problem SolvingIntermediate

Resolved customer issues and supported legal case preparations effectively.

Education

Lawyer
Autonomous University of Bucaramanga
2020
Diplomado in extrajudicial Conciliation in Law
2019
Personal Finance Seminar
2016

Languages

SpanishNative
EnglishB2

Summary

Lawyer and customer service professional with over 2 years experience, skilled in client support, legal documentation, and teamwork.

Key Achievements

  • Developed sales strategies and scheduled calls to close deals with key customers at Accedo
  • Assisted customers with technical support and collaborated with marketing to send email campaigns at Accedo and Web-Help
  • Supported the development and application of international law and human rights in military intelligence law practice

Experience

Customer service Representtive

Accedo
September 2023 - August 2024

Developed sales strategies to found potential customers, Schedule calls to close deal with key customers

Customer Service Representative

Web-Help
July 2022 - May 2023

Verify and offer better packages to complete goals, Highlight current services, comparated with new services, show offer and close deals

Customer service Representtive

Accedo
May 2021 - July 2022

Assist cx with issues related with techinal support, Collaborated with marketing deparment to send email campaing to potential cx

LAWYER

EPMSB – Model Jail
January 2020 - September 2020

Write and send documents for, request for home conditional releases and penalties, fulfilled.

LAWYER

CI3MO2 - military intelligence national army
July 2019 - December 2019

support for the development and, application of the INTELLIGENCE LAW., Application of law international, human rights and international law humanitarian.

Skills

Customer ServiceLegal AssistanceCommunicationCollaborationProblem Solving
Published on CazVid - Jul 3, 2025
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